Project Summary
Role: Lead Experience Architect, Strategy + UX Team
Client: Global Staffing Company
Lead an Experience Team to provide UX direction and Strategy to a very large (over $10 billion globally) multi-organizational staffing firm.The firm was experiencing operational difficulties from an aging digital infrastructure and losing market share to more agile competitors. My team embedded within the firm’s existing development organization to help re-conceive their multi-application, enterprise-wide platform and to redesign a key component: the Applicant Tracking System.
Responsible for the overall design. I oversaw a team of designers and strategists, set the creative direction and lead the client through a highly collaborative, Agile-based design process. Based upon research generated by the client and my team, we collaboratively created the core diagrams, wireframes and mockups shown below.
Responsibilities
- Responsible to client stakeholders for program-level UX guidance, and quality of final ATS designs 
- Lead five-member team through Agile process, in collaboration with team engagement manager
- Oversaw user research and business analysis for program-level UX guidance
- Created overall design concept for ATS, including system map and roadmap
- Designed key screens and user workflows
- Built team, including hiring and mentoring incoming designers
- Supported client's internal UX team, providing guidance to expand internal capabilities
Prototype Wireframes 
Conceptual mockups. Specific Imagery, Colors, Fonts and Icons were branded by client.
Research Artifacts
From the Strategy Team. These artifacts drove our design.
Creative Direction
UX patterns and style for enterprise-wide platform
Information Architecture
Sketches, Concept Maps, Workflows and User Journeys (aka Application Logic Map)
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