Summary
In collaboration with a team of product managers, subject-matter experts, visual designers and usability testers, I designed an engaging Vote-By-Mail application which simplified a complex challenge for US citizens.
• Difficult workflow with granular state and county-level rules
• Responsible for overall UX design, Info Arch, navigation and key screens
• Simplified interactions and streamlined workflow
• Iteratively incorporated insights from data analytics
• Managed usability testing and user feedback
• Responsible for overall UX design, Info Arch, navigation and key screens
• Simplified interactions and streamlined workflow
• Iteratively incorporated insights from data analytics
• Managed usability testing and user feedback
Information Architecture
Design - Mobile
Design - Web
